Complaints Procedure

We make every effort to give the best service possible to everyone who attends our practice. 

However, we are aware that things can go wrong, resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

You can contact our Complaints Manager, Jennifer Nichols, with any feedback you may have.   A copy of our Complaints Procedure can be viewed by clicking the link below. 

ALL CALLS ARE RECORDED FOR TRAINING AND QUALITY SERVICES

Please see our complaints procedure here.