Changes to our messages on the phone system
We have recently changed the messages you hear on our phone system, so please listen carefully to these options.
This system is designed to ensure we are more accessible, can prioritise those most at need and designate you to the correct person most efficiently.
The table below shows which number to press for each department and the times they operate:
|Option||Main Menu||Opening Hours|
|3||Sick Note Requests||11am-6.30pm|
|9||Long Term Conditions Invites||11am-6.30pm|
|0||On The Day Appointments||8am-6.30pm|
|#||Health or Social Care Worker||8am-6.30pm|
|*||All other enquiries||11am-6.30pm|
Please note that you no longer need to wait till after 2pm for most of our routine queries. You can now phone anytime after 11am right up until 6:30pm for a variety of reasons, as listed above.
Thank you for your continued support as always.
Published: Nov 24, 2021
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