Friends and Family Test



Your opinion of our services is very important to us. We want every patient's experience to be excellent, and we use the Friends and Family Test to understand what matters most to patients and their carers or family members.

Take our Friends and Family Test survery (Microsoft Forms) 

Put us to the test… the NHS Friends and Family Test - video

Friends and Family Test (FFT) -

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Since the FFT was launched in 2013, millions of patients have submitted feedback. It's used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.